Take Note Team
What do you look for in a transcription service? Accuracy? Speed? A typist who’ll laugh at your terrible jokes? What about ISOs, NDAs and GDPR?
No, you haven’t accidentally stumbled into Acronyms Anonymous, these are terms you want to look out for when selecting your transcription provider, because they tell you all you need to know about the accreditation of a company, especially one you might be about to share private information with.
27001: A Standard’s Odyssey
Remember these numbers: 27001 and 9001. I’m afraid they won’t win you the lottery next week, but they will guide you towards the best transcription provider for you. As set out by the International Organisation for Standardisation, ISO 27001 and ISO 9001 are standards which refer to the specifications a company should follow in order to keep your information secure and provide you with a quality service. More importantly, companies receive accreditation from a third party when they follow these standards, so you as the consumer can know for sure they are complying with them.
You can find confirmation of Take Note’s compliance with these standards here.
NDAs: Take Note’s No Dodos Allowed Policy*
For many people, hearing that someone’s had to sign a non-disclosure agreement immediately sparks questions of intrigue and curiosity, but in the transcription business they should be part of your run-of-the-mill contract. At Take Note, we understand that some of the data our transcribers will become privy to might be regarding delicate or personal information and so it is standard for all our typists to sign an NDA as part of their contract before undertaking any work for us. Equally, we will be happy to consider any bespoke non-disclosure agreements you may have. Any transcription provider you use should be one you have complete confidence in to keep your information secure, and NDAs are a great way of ensuring that.
*Only kidding, Take Note does not discriminate against any extinct creatures, great or small, except Bigfoot, we have beef with Bigfoot.
GDPR: Why Europe is the best place to find a transcription provider
Ah, yes, the world’s most hated acronym, but for all the pain and anguish it has caused GDPR has made the European Union a world leader in data protection. In case you’ve been living under a rock for the past couple of years, the General Data Protection Regulation was a piece of legislation brought in by the EU to help better secure the data and private information of its citizens. Whilst it only covers the data of people living within the 28 member states, any company, regardless of location, must abide by the legislation if they are working with clients within the union. As a result, in spite of its current relationship with the EU, the UK has arguably become the place to look for secure English language transcription services, because despite all the hassle there is no doubt that using companies following GDPR legislation is the safest way to ensure your data is protected.
You can find more information on the impact GDPR has had on transcription providers here.
Blog written by Transcriber Lydia
You have been reading about important accreditation you should look out for in your transcription agency. If you are interested in learning more about using our transcription services, please contact the team for a no obligation quote or check out the range of services we have available. If you enjoy transcription, are a fast typist and are looking for a flexible, part time job that works around your other commitments, visit our careers page.